Working closely with the management team, from the ground up we developed the creative content (imagery, video & copywriting) necessary to showcase the key elements of the business. We then got to work understanding the flow of the week for the restaurant, hotel & coffee shop and built this into a well-considered social schedule that allowed us to funnel an engaged audience to take positive actions.
Using automation to fill service voids, we built out a custom messenger bot flow, and combined this with regular competitions and promotions to increase engagement, grow the restaurants audience, and to convert this increased reach into a return on investment for the business.